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Corazon, a 66-year-old dialysis patient diagnosed with chronic kidney disease in August 2016, has received exceptional care at Healthway QualiMed Hospital San Jose Del Monte for the past seven years. The hospital’s commitment to patient well-being, combined with a warm ambience, clean facility, and welcoming staff, has earned Corazon’s unwavering loyalty.

Corazon has found solace in the hospital’s warm and comforting environment, which helps alleviate any anxieties during her visits. What truly sets Healthway QualiMed Hospital San Jose Del Monte apart for Corazon is the remarkable dedication and compassion of the staff. In one instance, two nurses selflessly returned to the hospital, despite their hunger, to assist Corazon with emergency dialysis. Their actions left a profound impact, reinforcing Corazon’s trust in the hospital’s exceptional patient care.

Corazon is grateful for the personalized attention she receives at the hospital, with numerous individuals recognizing and genuinely caring for her well-being. The staff’s familiarity and concern make her feel valued as a patient, fostering a strong sense of reassurance. The hospital’s commitment to patient well-being, exemplified by the selflessness of the nurses, has solidified Corazon’s trust and loyalty. She is deeply appreciative of the outstanding care she receives and looks forward to continuing her healthcare journey at Healthway QualiMed Hospital San Jose Del Monte.

~ Corazon

Healthway QualiMed Hospital San Jose Del Monte

Sebastian’s four-year dialysis journey at our hospital (Healthway Qualimed Sta. Rosa) has been defined by unwavering loyalty, thanks to the exceptional care and state-of-the-art facilities provided. The hospital’s dialysis services, on par with international standards, have garnered his trust and commitment.

The cutting-edge dialysis facilities have been instrumental in Sebastian’s positive experience as a patient. The advanced equipment and technologies ensure the effectiveness and efficiency of his treatments, giving him confidence in receiving the best care close to home.

Amid the Covid-19 pandemic, Sebastian appreciated the hospital’s prioritization of patient safety and implementation of infection control protocols. Robust protocols minimized the risk of exposure, allowing him to continue his dialysis treatments with peace of mind.

The doctors’ quick ability to adapt to telemedicine during the pandemic further impressed Sebastian. His doctor was readily available for online consultations, accommodating his busy schedule. The convenience of reaching out through email strengthened their relationship, ensuring comprehensive and timely care from the comforts of his home.

Sebastian’s testimonial is a testament to the hospital’s commitment to high quality services, patient safety, and accessible healthcare. We are honored to have played a vital role in Sebastian’s healthcare journey and remain dedicated to delivering exceptional care and support to him and all our valued dialysis patients.

~ Sebastian

Healthway Qualimed Sta. Rosa

Tess and her family have been loyal customers of Healthway QualiMed Hospital Sta. Rosa for an impressive six years, a testament to the exceptional care and service they have experienced throughout their journey. From Tess’ son’s early years as a pediatric patient to his transition into adulthood, the high quality of doctors and the convenience of the hospital’s location have made it their go-to healthcare provider.

When Tess’ son was a child, the hospital’s pediatric department became a second home to him. The compassionate and skilled doctors not only addressed his medical needs but also created a warm and friendly environment, putting Tess and her family at ease during their visits. The doctors’ expertise and genuine care fostered a sense of trust and confidence that has remained unwavering over the years.

As Tess’ son grew older and entered his teenage years, the hospital’s ability to seamlessly transition his care to the adult department was greatly appreciated. The continuity of care ensured that his medical history was well-known and his evolving healthcare needs were expertly managed.

The deep-rooted trust, unwavering loyalty, and continued reliance on the hospital’s services for six years highlight the strong bond forged between Tess and her family with the healthcare professionals who have consistently delivered exceptional care from pediatric vaccinations, to the circumcision procedure, to regular consultations as a teenager. It is an honor to have Tess and her family as part of Healthway QualiMed Hospital Sta. Rosa’s valued community of patients, and we look forward to serving them with the same dedication and excellence for years to come.

~ Tess and her family

Healthway QualiMed Hospital Sta. Rosa

Nina had an excellent experience with physical therapy services in Healthway QualiMed Hospital Daniel Mercado Medical Center, where she received exceptional care from the skilled and knowledgeable staff. She felt welcomed from the moment she walked in, and the physical therapists took the time to explain her treatment plan in detail, ensuring she understood the goals and the steps involved in achieving them.

Throughout her sessions, Nina appreciated the personalized approach, as the staff tailored their care to her specific needs and abilities. They were attentive, compassionate, and motivating, creating a supportive environment that encouraged her to push herself. She was impressed with their ability to challenge her while prioritizing her safety and comfort.

The physical therapy services not only helped Nina recover from her injury but also empowered her with knowledge and tools to prevent future injuries. The staff provided her with exercises and stretches that she could incorporate into her daily routine to maintain her strength and flexibility even after she completed the physical therapy sessions.

~ Nina

Healthway QualiMed Hospital Daniel Mercado Medical Center

Jane is an educator and spends her weekdays honing the skills of the next generation as an Associate Principal. When she received the news of a cancer diagnosis, it disrupted her daily life and work suddenly but she was determined to overcome it. Jane went to Healthway QualiMed Hospital Iloilo to seek the medical advice and services she needed for treatment.

Jane was nervous and worried about undergoing chemotherapy but when she first entered the IV Therapy Clinic, she was put at ease by the warmth of the nurses that greeted her. The nurses guided her through the process and attended to her with care and attention. Jane underwent chemotherapy every 21 days in Healthway QualiMed Iloilo Hospital for 7 sessions. There is no blueprint on how to navigate a diagnosis as scary as cancer but the nurses went above and beyond the routine patient care to provide her a comfortable environment that alleviated some emotional stress. Each pre-chemo and chemo session lasted 4-6 hours but the joy and laughter Jane shared with the nurses felt time go by faster. Jane was also able to confide in other patients undergoing chemotherapy, or “chemomates” as they fondly called each other. It comforted her to know she was not alone in her experience and that she could confide in others going through the same experience. On top of the physical toll chemotherapy has on the body, it also takes an emotional toll but having ‘chemomates’ as a support system helped Jane stay positive and optimistic throughout the sessions.

With each chemotherapy session that Jane completed, her hope grew stronger to get back to her optimal health. Thanks to the precision of the chemo nurses Jane did not develop any infections and that allowed her to complete the 7 chemotherapy sessions which was imperative to her recovery. When Jane completed her 7th session, the nurses joined her in celebration by ringing the ‘graduation bell’ to commemorate the milestone. Looking back, every chemotherapy session Jane had gone smoothly and efficiently because the nurses acted with utmost professionalism in following protocols from scheduling, to taking vital signs, to administering the chemo medicines, to billing and payment. Moreover, they guided Jane through the treatment process and supported her every step of the way.

~ Jane

Healthway QualiMed Hospital Iloilo

Natutuwa ako doon sa mga tao doon. Talagang accommodating sila, kahit saan, sa X-ray room, talagang ineentertain nila yung mga pasyente. Pagka may tanong ang pasyente, kunyari mga naghihintay, talagang sinasagot nila, ineexplain nila.

~ Belen

Healthway Qualimed Hospital Patient

I bring my mom to Shangri-La every weekend for her PT (physical therapy). Sinabi niya sa akin “uy ang ganda pala sa Healthway”. Sa sobrang natuwa siya binilhan niya pa ng Jollibee yung nag-PT sa kanya

~ Princess

Healthway Outpatient Center Patient’s Caregiver

Maasikaso yung mga tao ng Qualimed. Magaling sila makisama. Parang kinocomfort po nila yung mga pasyente.

~ Grace

Healthway Qualimed Hospital Patient

Ibang klase ang Healthway sa akin kasi you will be properly accomodated, nandiyan yung lahat ng staff nila tumulong sa iyo, naka aircon ka, walang problema and very systematic ang procedure nila when calling the patient. Ang epekto sa akin ay parang they treat me as a special patient parang ganon.

~ Romualdo

Healthway Outpatient Center Patient

Basta pagka merong masakit, sabi ko dun na kayo sa Healthway, maganda dun sa Healthway… At saka convenient, isang sakay lang… Convenient sa transportation.

Ang maganda lang sa kanila, kahit seryoso ka, kahit na meron kang nararamdaman na talagang, doc, alarming ba ito parang talagang napaka sakit eh, meron silang mga joke mga biro na, nakikipagbiruan, yan maganda sa mga doktor doon, hindi ka tuloy maiistress. Pati mga staff nakikipagbiruan sila sa mga pasyente. Maluwag sa kalooban ko na may sakit akong papasok doon, tapos masaya, hindi ako maiistress.

~ Arturo

Healthway Outpatient Center Patient

We’ve built a relationship with some of the people there, especially with the nurses at the station. Those who’ve been there for a long time and have known us for the last decade, they’re very friendly and very attentive.

I like the completeness of the services. And the convenience, especially of the laboratory and X-ray. Because if I go to the hospital, and I need to go to the lab, parang ang layo ng lab, nasa basement, or nasa nth floor; eto, all in one floor. So it’s very fast.

~ Abigail

Healthway Outpatient Center Patient

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VaxHub Privacy Policy

CONSENT

By using the VaxHub Online Portal, I understand and agree to the following:

I am fully aware that in using the VaxHub Online Portal, my personal information will be collected and processed by the relevant Healthway Medical Network facility where I wish to schedule my vaccination (the “Facility”), such as my name, birthdate, and contact details for purposes of processing the appointment and contacting me about possible schedule changes.  I understand that my information will be treated in accordance with HMN’s Privacy Policy.

I agree to receive updates via email and phone call or message from the Facility. I may also receive updates about their services or events. 

SCOPE AND LIMITATION

I understand that this VaxHub Online Portal is designed for my convenience in scheduling my vaccination. However, there are some limitations to keep in mind:

I understand that the availability displayed may not be completely up-to-date. For urgent concerns, it is best to call the Facility directly.

I acknowledge that the HMN will only send an acknowledgment email, and the Facility will only provide updates about my appointment request. They will not issue any confirmation, as the list is intended for walk-in patients.

I understand that by using the VaxHub Online Portal, my name will be pre-listed with my preferred facility on my preferred date. 

I understand that the HMN will do its best to keep the VaxHub Online Portal running smoothly. However, technical issues may arise that could temporarily limit functionality. The Network cannot be held liable for any inconvenience caused by such technical problems.

DISCLOSURE

I understand that by using this VaxHub Online Portal, some information will be disclosed:

I agree to provide accurate and complete information, including my name, contact details, and the reason for my visit. This information is necessary and may be used to contact me regarding changes or updates. The network assures me that my information will be kept confidential according to HMN’s Privacy Policy.

I agree to receive updates via emails and phone calls or messages from the Facility. The Network may also send updates about services, promos, or events.

ADMINISTRATIVE

I understand that the Facility will provide updates and issue confirmation about my vaccination appointment.

I also authorize the Facility’s healthcare team to get in touch with me should there be a medical need to do so in the interest of my safety or the safety of others.

HMN Patient Appointment Hub
Terms and Conditions

CONSENT

By using the Patient Appointment Hub, I understand and agree to the following:

I am fully aware that in using the Patient Appointment Hub, my personal information will be collected and processed by the relevant Healthway Medical Network facility where I wish to schedule my appointment(the “Facility”), such as my name, contact details, and reason for my appointment, for purposes of processing the appointment and contacting me about possible schedule changes.  I understand that my information will be treated in accordance with HMN’s Privacy Policy.

I understand that the Facility will use its best efforts to fulfill my appointment as scheduled. However, I acknowledge that my appointment may be rescheduled, canceled, or modified due to unforeseen circumstances. The Facility will notify me as soon as possible of any changes.

I agree to receive appointment confirmation and reminders via emails or phone calls and messages from the Facility. I may also receive updates about their services or events. 

SCOPE AND LIMITATION

I understand that this Patient Appointment Hub is designed for my convenience in scheduling appointments. However, there are some limitations to keep in mind:

I understand that the availability displayed may not be completely up-to-date. There might be a short delay between my booking and the system reflecting the change. If there will be changes, I understand that the Facility will contact me directly. For urgent concerns or immediate confirmation, I understand that it is best to call the Facility directly.

I understand that the HMN will do its best to keep the online appointment hub running smoothly. However, technical issues may arise that could temporarily limit functionality. The Network cannot be held liable for any inconvenience caused by such technical problems.

DISCLOSURE

I understand that by using this Patient Appointment Hub, some information will be disclosed:

I agree to provide accurate and complete information, including my name, contact details, and the reason for my appointment. This information is necessary to schedule and confirm my appointment and may be used to contact me regarding changes or updates. The Network assures me that my information will be kept confidential according to HMN’s Privacy Policy.

I agree to receive appointment confirmation and reminders via emails and phone calls or messages from the Facility. The Network may also send updates about services, promos, or events.

CANCELING, RESCHEDULING AND REBOOKING

I understand and agree that my appointment can only be canceled or rescheduled within 2 working days prior to my initial schedule.

In case any administrative challenges arise, I understand that a reschedule may be offered to me within the next twenty-four (24) hours from my scheduled appointment. I also understand and agree that I have the right not to accept the new schedule.

ADMINISTRATIVE

I understand that there may be delays with my appointment due to the hospital’s skeletal workforce implementation.

I also authorize the Facility’s healthcare team to get in touch with me should there be a medical need to do so in the interest of my safety or the safety of others.

HPI HMO LOA Online Services
Terms and Conditions

1. Introduction

Welcome to the HMO LOA Portal. By accessing or using this portal, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

2. Scope of Services

2.1 User Access and Authentication

  • The portal provides secure login and authentication for HMO members, healthcare providers, and administrators.

2.2 LOA Request Submission

  • Members and healthcare providers can submit LOA (Letter of Authorization) requests for medical services, including consultations, treatments, and diagnostic tests.

2.3 Document Management

  • The portal facilitates the upload, storage, and management of necessary documents related to LOA requests.

2.4 Approval Workflow

  • A workflow is implemented for the review, approval, or rejection of LOA requests by HMO administrators.

2.5 Reporting and Analytics

  • The portal generates reports and analytics on LOA requests, approvals, and other relevant metrics for HMO administrators.

2.6 Integration

  • Integration with existing healthcare provider systems and HMO databases is provided for seamless data exchange.

2.7 User Support

  • Support resources, including FAQs, user guides, and customer service contact options, are available.

3. Limitations

3.1 Technical Limitations

  • System Downtime: There may be occasional downtime due to server maintenance or technical issues, which could temporarily prevent access to the portal.
  • Integration Challenges: There may be difficulties in integrating with diverse healthcare provider systems and ensuring compatibility across different platforms.

3.2 Data Security and Privacy

  • Data Breach Risk: Despite robust security measures, there is always a residual risk of data breaches that could compromise sensitive patient information.
  • Compliance Requirements: The portal must comply with various data privacy laws and regulations (e.g., HIPAA), which may vary by region and affect functionality.

3.3 User Accessibility

  • Internet Access: Users must have reliable internet access to use the portal, which may be a limitation for those in remote or underserved areas.
  • Technical Proficiency: Some users may lack the technical skills to navigate the portal effectively, necessitating additional support and training.

3.4 Operational Limitations

  • Approval Delays: The approval process for LOA requests may experience delays due to high volumes of requests or staffing limitations within HMOs.
  • Incomplete Requests: LOA requests that are incomplete or lack necessary documentation may be delayed, impacting service delivery.

3.5 Scope of Services

  • Service Coverage: The portal is limited to managing LOA requests and may not cover all aspects of HMO operations or other healthcare services outside the LOA process.
  • Geographic Limitations: The portal’s functionality and service coverage may be restricted to specific geographic regions where the HMO operates.

4. Data Disposal

  • Proprietary patient data will be removed at regular intervals in adherence to data privacy policies. This may involve routine manual deletion processes at specified periods (e.g., monthly, quarterly). All patient requests for data deletion will be honored in compliance with legally provided conditions.

5. Modifications

  • We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page.

6. Contact Information

  • For any questions or concerns regarding these Terms and Conditions, please contact our customer support.

By using the HMO LOA Portal, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

HMN MD Pre-Arranged Visit Portal
Terms and Conditions

CONSENT

By using the MD Pre-Arranged Visit, I understand and agree to the following:

I am fully aware that in using the MD Pre-Arranged Visit, my personal information will be collected and processed by the relevant Healthway Medical Network facility where I wish to schedule my consultation (the “Facility”), such as my name, contact details, and reason for consultation, for purposes of processing the appointment and contacting me about possible schedule changes.  I understand that my information will be treated in accordance with HMN’s Privacy Policy.

I agree to receive updates via email and phone call or message from the Facility. I may also receive updates about their services or events. 

SCOPE AND LIMITATION

I understand that this MD Pre-Arranged Visit is designed for my convenience in scheduling my visit, while the list is intended for walk-in patients. However, there are some limitations to keep in mind:

I understand that the availability displayed may not be completely up-to-date. For urgent concerns, it is best to call the Facility directly.

I acknowledge that the HMN will only send an acknowledgment email, and the Facility will only provide updates about my pre-arranged visit. They will not issue any confirmation, as the list is intended for walk-in patients.

I understand that by using the MD Pre-Arranged Visit portal, my name will be pre-listed with my preferred doctor at my preferred facility on my preferred date. This pre-list will serve both as the walk-in patient’s list on the day of my visit and as a notice to my preferred doctor and facility.

I understand that the HMN will do its best to keep the pre-arranged portal running smoothly. However, technical issues may arise that could temporarily limit functionality. The Network cannot be held liable for any inconvenience caused by such technical problems.

DISCLOSURE

I understand that by using this MD Pre-Arranged Visit, some information will be disclosed:

I agree to provide accurate and complete information, including my name, contact details, and the reason for my visit. This information is necessary and may be used to contact me regarding changes or updates. The network assures me that my information will be kept confidential according to HMN’s Privacy Policy.

I agree to receive updates via emails and phone calls or messages from the Facility. The Network may also send updates about services, promos, or events.

ADMINISTRATIVE

I understand that the Facility will only provide updates about my pre-arranged visit and will not issue a confirmation, as the list is intended for walk-in patients.

I also authorize the Facility’s healthcare team to get in touch with me should there be a medical need to do so in the interest of my safety or the safety of others.

Healthway Medical Network ECU Online Appointment Setter Service Terms and Conditions

CONSENT

By using this online appointment setter, I understand and agree to the following:

I hereby consent to engage in ECU services of Healthway Medical Network. They will collect my personal information, such as my name, contact details, and reason for the appointment. This information is needed to schedule and confirm my appointment and may be used to contact me about appointment changes or Healthway Medical Network updates. They will treat my information confidentially in accordance with Healthway Medical Network’s Privacy Policy.

I agree to receive appointment confirmation emails and reminders from Healthway Medical Network. I may also receive updates about their services or events. I can unsubscribe from these communications at any time.

I understand that Healthway Medical Network will use its best efforts to fulfill my appointment as scheduled. However, they reserve the right to reschedule or modify appointments due to unforeseen circumstances. Healthway Medical Network will notify me as soon as possible of any changes.

SCOPE AND LIMITATION

I understand that this ECU online appointment setter is designed for my convenience in scheduling appointments for various ECU services. However, there are some limitations to keep in mind:

I understand that the availability displayed may not be completely up-to-date. There might be a short delay between my booking and the system reflecting the change. For urgent appointments or immediate confirmation, it’s best to call the facility directly.

I understand that this platform may not offer all ECU services. If I’m looking for a specific service not available online, or want a complete list, contacting your preferred facility directly is recommended.

I agree that I can reschedule or cancel appointments through this platform, there may be a minimum notification period required. Please be sure to review the cancellation policy during the booking process for details.

I understand that Healthway Medical Network will do their best to keep the online appointment setter running smoothly. However, technical issues may arise that could temporarily limit functionality. Healthway Medical Network cannot be held liable for any inconvenience caused by such technical problems.

DISCLOSURE

I understand that by using this ECU online appointment setter, some information will be disclosed:

I agree to provide accurate and complete information, including my name, contact details, and the reason for my appointment. This information is necessary to schedule and confirm my appointment, and may be used to contact me regarding changes or updates. Healthway Medical Network assures me my information will be kept confidential according to Healthway Medical Network’s Privacy Policy.

I agree to receive appointment confirmation emails and reminders from Healthway Medical Network. They may also send updates about services or events, but I can unsubscribe from these communications at any time.

DATA PRIVACY

I understand that I have a right to access my medical information and copies of medical records in accordance with the Data Privacy Act of 2012 or RA 10173.

I also understand that the dissemination of any personally identifiable images or information from the ECU interaction to researchers or other entities shall not occur without my written consent.

I understand and agree that I will not record the ECU session nor publish online or otherwise, any recording, without the prior written consent of the Physician being consulted on this platform and Healthway Medical Network.

I understand and agree that Healthway Medical Network may use data from this online appointment setter and ECU appointment to pursue its goal of improving the value and benefits of this service but that any publication of patient data will have personal identifiers removed or anonymized or hidden, and that my data will only be published in aggregate reports which do not contain my personal identifiers unless I provide written consent to do otherwise.

CANCELING AND RESCHEDULING

I understand and agree that my consultation can only be canceled or rescheduled within 3 working days prior to my initial schedule.

In case my doctor cannot attend my scheduled consultation or any administrative challenges arise, I understand that a reschedule may be offered to me within the next forty-eight (48) hours from my scheduled appointment. I also understand and agree that I have the right not to accept the new schedule.

ADMINISTRATIVE

I understand and agree that nonmedical technical personnel may be present to aid in the interactive audio, video or other telecommunications technology transmission.

I understand that there may be delays in the consultation due to the hospital’s skeletal workforce implementation.

I also authorize Healthway Medical Network healthcare team to get in touch with me should there be a medical need to do so in the interest of my safety or the safety of others.

PRIVACY STATEMENT

Healthway respects your privacy and will keep secure and confidential all personal and sensitive information that you may provide to Healthway and/or those Healthway may collect from you (“Personal Data”). Please read carefully the Healthway Medical Network Privacy Statement to understand how we treat Personal Data. By clicking accept, you agree to the terms in Healthway Medical Network Privacy Statement.

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